Genesis Clinic

This reference is an alarm to everyone who wants to go to this clinic! Because of aquired residence in Cyprus I wanted to continue the treatment in this clinic and needed to bring there embrios from other country. The staff of the clinc did not bother to know the information properly and provided me wrong set of documents for embrios transportation instructing me to show the E-MAIL FROM THE CLINIC to the Customs as a confirming document! If I had not requested it with the Customs before the transportation, all transported embrios would have been thrown away to the bin at the airport because of wrong instructions of these clinic and wrongly made documents. I was informed by the Customs that by the International law only legal entities are allowed to transport the embrios and laughed at the e-mail provided by the doctors of this clinic. As a result, at the last moment I had to settle all the issue on my own searching for licenced legal entity to transport the embrios and finally had no time to finish the procedure as it was necessary to apply to the Ministry of Health for the permission of transportation. For some reason this clinic doctors are not aware of international law and this procedure that instead of E-MAILS from the clinic I needed to show to the Customs declaration with appropriate supporting documents. When I communicated this issued to the clinic with the request to amend urgently the document provided and include there my ID data for identification (even this had not been done previously), they started to demand such information about the embrios that could not be physically provided without defrozing them making them useless for treatment. It was either complete ignorance of the embiology by the doctors or it was done even intentionally to withdraw from the engagement where the clinic staff has already proved incompetent. The director of the clinic who wrote me after the issue revealed, looks like an idiot jumping from one extreme to another, from complete negligence to demanding unrealizable things. Just imagine: to get my ID data added to the document previously provided by the clinic, he demanded the photoes of the frozen embrios before they were frozen suggesting again that I could receive this info by e-mail from another country. Finally, after this turmoil I definitely had to search another clinic in Cyprus with which I am cooperating successfully. What conclusion you can draw from this story is to TAKE CARE because after this incompetence and negligence in administrative and legal matters this clinic is likely to reveal its medical incompetence as well. And it may have more serious consequences, when it relates to your health or the health of your children. TAKE CARE!